Postal and Courier Services have always been part of a Global communications infrastructure. These services have a key role as they are part of a social structure and they deliver things which are highly economic.
There have been extremely big changes in the Postal and Courier Services, especially in their regulatory nature, operational aspects and technological incorporation. This is not applied just in various places in an around UAE, but this has happened entire world.
The technological changes have made a big change in the way postal services work and they have created a strong aspect of competition as emails have replaced a lot of communication and limited the number of actual mails or letters. On the other hand it had also brought the application of new technology to track the shipment of goods and ensure express delivery of mails and goods.
A new area of rapid development is supply chain management and logistics for which Postal and Courier services have always been a strong backbone of support.
There have been also a lot of changes to this sector, which are highly market oriented. These have been happening not only in UAE, but also in other parts of the world. Public Postal operators have largely converted or rather privatized reducing monopolies of a centralised postal system. A new set of regulatory rules have been applied which have resulted in a complete liberalization of postal markets.